Return Policy

CHILL, WE TAKE CARE OF OUR OWN.

Return & Refund Policy

• Products must be returned within 30 days of receiving your order.

• Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it).

• Face masks cannot be returned or refunded once packaging has been opened due to health protection reasons.

• We only offer refunds onto the original payment method used to make the order.

• Exchanges are not part of our returns policy.

• Anything accidentally or incorrectly returned our way (that’s not a Nature N' Chill item) will be the responsibility of the sender, not Nature N' Chill. We’ll always do our very best to help out, but unfortunately can’t make any promises!